Privacy Notice
TOE Travel or Else, a business unit of Conversa Creativa S.C., with address at Andador Vicente Ramos 56, Unidad Habitacional ISSSTE, Oaxaca de Juárez, Oaxaca, C.P. 68040, Mexico, and RFC CCR1309245NA, is responsible for the use and protection of your personal data.
1. Personal data we collect
We may request:
Identification and contact: name, address, phone number, email, age, nationality.
Billing: RFC (tax ID), tax address, banking details for payments.
Travel and companionship: travel preferences, dietary restrictions, medical information relevant to the experience.
Sensitive data (when applicable): health, mobility, or belief-related information that impacts service personalization.
2. Purposes of data processing
Primary purposes (essential):
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Design and coordinate personalized travel experiences.
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Book accommodation, transportation, and activities.
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Issue invoices and tax receipts.
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Comply with legal and contractual obligations.
Secondary purposes (optional):
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Send promotions, newsletters, or satisfaction surveys.
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Share experiences, photographs, or testimonials for promotional purposes (with prior consent).
If you do not wish your data to be used for secondary purposes, you may indicate this by emailing hola@toe.travel.
3. Data transfers
We may share data with third parties solely to provide the contracted services (e.g., airlines, hotels, insurers, tour operators). Under no circumstances will data be sold or transferred for purposes unrelated to the service. For transfers requiring your express authorization, we will request your written consent.
4. ARCO Rights
You may exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO), as well as revoke your consent, at any time by sending a request to hola@toe.travel. The request must include your full name, contact method, and a clear description of the request.
5. Security measures
TOE Travel or Else, as a business unit of Conversa Creativa S.C., applies physical, technical, and administrative measures to protect your personal data against loss, misuse, or unauthorized access.
6. Changes to the Privacy Notice
Any changes to this Privacy Notice will be published on our website www.toe.travel.